Technical Writer I

Software Development

United States - NY, New York

Requisition ID



Medidata: Power Smarter Treatments and Healthier People

Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,900+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at and follow us @medidata.

Our Team: Our Team is responsible for the industry leading Electronic Data Capture software for Clinical Trials.   Developing cutting ­edge cloud technology takes great minds and talented people working together in a collaborative environment. That is why we are committed to fostering an innovative, agile company culture.  We encourage our teams to come together and experiment with new concepts, research new approaches and test out new technologies. We believe that being part of our team will make a difference in the world.

Who we’re looking for: The Technical Writer level I will be responsible for user documentation that accompanies the assigned software product. They will work under supervision to:

  • Train in and apply Technical Communication fundamentals

  • Become part of an Agile product team for assigned product and create documentation based on Medidata’s Software Development Life Cycle (SDLC) process 

  • Perform product research and learn domain terminology for assigned product

  • Create documentation using Medidata brand standards and processes

  • Translate complex technical content into clear and concise articles

  • Train on and use content authoring, delivery and measurement tools - Confluence, Jira, Google Analytics

  • Interview subject matter experts (SMEs) about the assigned product

  • Participate in UX meetings regarding user messaging and screen design

  • Collaborate with translation team on deliverables

Requirements (Education & Experience): 

Experience: 0-3 years writing experience, preferably with software or online systems

Education: Bachelor degree in English, Technical Communication, Engineering or scientific discipline strongly preferred

Communication skills:

  • Demonstrate good interpersonal and communication skills (both spoken and written)

  • Ability to translate complex technical concepts into easy-to-understand and straight-forward user documentation

Tools & Competencies:

  • Familiarity with tools such as: Confluence, Jira, Google Analytics

  • Demonstrated ability to learn new tools and processes quickly

  • Ability to work under tight deadlines

  • Attention to detail

  • Ability to work both in a team and independently

  • Ability to adapt to rapid changes

Leadership Skills: Demonstrates a commitment and effort to adopt the Medidata Leadership drivers and integrate them into their daily work activity.  Those leadership drives are:

  • Think(Inspire Purpose, Articulate Strategy, Simplify Complexity)

  • Team (Build Relationships, Foster Collaboration, Communicate Effectively)

  • Learn (Be Self Aware, Value Differences, Strive to Learn)

  • Do (Plan Ahead, Scale for Growth, Ensure Accountability)

 Medidata requires all U.S. employees to be fully vaccinated against COVID-19 and to provide documentation of full vaccination, unless qualified for an accommodation as determined by Medidata, consistent with applicable law. Although accommodation requests will be considered (and granted where appropriate/possible), it may be determined that a candidate is unable to adequately perform the essential functions of the position without imposing an undue hardship on Medidata due to customer requirements, staffing needs, or other business reasons.

Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.   #LI-RM1

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