Contact
Support
Customer Support
For service in English
- Toll-free
1-866-MEDIDATA (633-4328) - Direct number
1-951-821-2621 - Direct fax
1-973-954-5621 - Email
helpdesk@mdsol.com - Toll-free fax
1-877-743-2350 - Hours
24 hours a day, 7 days a week
For service in English, Japanese, Korean and Chinese (Mandarin)
- Japan (toll-free)
0120-543-675 - APAC Help Desk fax
+81-3-67434010 - China
4008822034 - Korea (toll-free)
02-6022-2403 - Australia (toll-free)
1 800 186 549 - Email
japanhelpdesk@mdsol.com / APAChelpdesk@mdsol.com - Hours
Except Public Holidays
Japanese: 9:00 AM – 8:00 PM (JST)
Chinese: 8:00 AM – 8:00 PM (CST)
Korean: 9:00 AM – 9:00 PM (KST)
Global Phone Support: https://mdsol.service-now.com/kb_view.do?sysparm_article=KB0014224
Sales
Americas
- Main
+1 212 918 1800 - Main US Toll Free
+1 877 511 4200 - Sales
+1 866 515 6044 - Fax
+1 212 918 1818 - Email
contact-sales+americas@mdsol.com
Asia Pacific
- Main/Sales
+81 3 4588 0800 - Fax
+81 3 5222 2202
Europe, Middle East & Africa
- Main
+44 [0] 208 600 6400 - Sales
+44 (0) 208 600 6497 - Fax
+44 [0] 208 600 6402
Visit Us
America
350 Hudson Street
New York, NY 10014
USA
+1 212 918 1800
New York, NY 10014
USA
+1 212 918 1800
New York
NY, USA
NY, USA
194 Wood Avenue South
Iselin, NJ 08830
USA
+1 732 767 5700
Iselin, NJ 08830
USA
+1 732 767 5700
Iselin
NJ, USA
NJ, USA
1301 Fannin Street
Houston, TX 77002
USA
+1 713 331 3600
Houston, TX 77002
USA
+1 713 331 3600
Houston
TX, USA
TX, USA
343 Sansome St
San Francisco, CA 94104-5607
USA
+1 415 295 4300
San Francisco, CA 94104-5607
USA
+1 415 295 4300
San Francisco
CA, USA
CA, USA
600 Vine Street, Suite 2010
Cincinnati, OH 45203
USA
+1 877 464 7473
Cincinnati, OH 45203
USA
+1 877 464 7473
Cincinnati
OH, USA
OH, USA
105 E Street # 2B
Davis, CA 95616
USA
+1 530 564-4600
Davis, CA 95616
USA
+1 530 564-4600
Davis
CA, USA
CA, USA
400 Concar Drive
San Mateo, CA 94402
USA
+1 650 425 6400
San Mateo, CA 94402
USA
+1 650 425 6400
San Mateo
CA, USA
CA, USA
Asia Pacific
9 Tampines Grande, #06-13
Singapore 528735
Singapore
Singapore 528735
Singapore
Singapore
Unit 1803-04, 18th Floor, Foxconn Building,
Shanghai 200120
China
+86 21 2223 1800
Shanghai 200120
China
+86 21 2223 1800
Shanghai
China
China
FL 7, China Central Place Tower 2,
Beijing 100025
China
Beijing 100025
China
Beijing
China
China
JP Tower 29th Floor, 2-7-2 Marunouchi, Chiyoda-ku
Tokyo 100-7029
Japan
+81 3 4588 0800
Tokyo 100-7029
Japan
+81 3 4588 0800
Tokyo
Japan
Japan
Gangnam Finance Center 15th FL
Seoul 6236
South Korea
+ 82 2 560 6400
Seoul 6236
South Korea
+ 82 2 560 6400
Seoul
South Korea
South Korea
Europe, Middle East, and Africa
12 Hammersmith Grove
London W6 7AP
UK
+44 0 208 600 6400
London W6 7AP
UK
+44 0 208 600 6400
London
UK
UK
Speditionstraße 1
Düsseldorf 40221
Germany
Düsseldorf 40221
Germany
Düsseldorf
Germany
Germany