Support
Customer Support
For service in English
- Toll-Free
- 1-866-MEDIDATA (633-4328)
- Direct number
- 1-951-821-2621
- Direct fax
- 1-973-954-5621
- Toll-free fax
- 1-877-743-2350
- Hours
- 24 hours a day, 7 days a week
For service in English, Japanese, Korean and Chinese (Mandarin)
- Japan (toll-free)
- 0120-543-675
- APAC Help Desk fax
- +81-3-67434010
- China
- 4008822034
- Korea (toll-free)
- 02-6022-2403
- Australia (toll-free)
- 1-800-186-549
- Hours
- Except Public Holidays
- Japanese: 9:00 AM – 8:00 PM (JST)
- Chinese: 8:00 AM – 8:00 PM (CST)
- Korean: 9:00 AM – 9:00 PM (KST)
- Except Public Holidays
Global Phone Support: https://mdsol.service-now.com/kb_view.do?sysparm_article=KB0014224
Sales
Fill out our online contact form
Americas
- Main
- +1 212 918 1800
- Main US Toll Free
- +1 877 511 4200
- Sales
- +1 866 515 6044
- Fax
- +1 212 918 1818
Asia Pacific
- Main/Sales
- +81 3 4588 0800
- Fax
- +81 3 5222 2202
Europe, Middle East & Africa
- Main
- +44 [0] 208 600 6400
- Sales
- +44 (0) 208 600 6497
- Fax
- +44 [0] 208 600 6402