Contact

Support

For service in English

  • Toll-free
    1-866-MEDIDATA (633-4328)
  • Direct number
    1-973-954-5621
  • Direct fax
    1-973-659-6780
  • Email
    helpdesk@mdsol.com
  • Toll-free fax
    1-877-743-2350
  • Hours
    24 hours a day, 7 days a week

For service in English, Japanese, Korean and Chinese (Mandarin)

  • Japan (toll-free)
    0120-543-675
  • APAC Help Desk fax
    +81-3-67434010
  • China
    4008822034
  • Korea (toll-free)
    02-6022-2403
  • Australia (toll-free)
    1 800 186 549
  • Email
    japanhelpdesk@mdsol.com / APAChelpdesk@mdsol.com
  • Hours
    Except Public Holidays
    Japanese: 9:00 AM – 8:00 PM (JST)
    Chinese: 8:00 AM – 8:00 PM (CST)
    Korean: 9:00 AM – 9:00 PM (KST)

Help center link
https://support.mdsol.com/hc/en-us

Sales

Americas

Asia Pacific

  • Main/Sales
    +81 3 4588 0800
  • Fax
    +81 3 5222 2202

Europe, Middle East & Africa

  • Main
    +44 [0] 208 600 6400
  • Sales
    +44 (0) 208 600 6497
  • Fax
    +44 [0] 208 600 6402

Visit Us

America

350 Hudson Street
New York, NY 10014
USA

+1 212 918 1800
New York
NY, USA
194 Wood Avenue South
Iselin, NJ 8830
USA

+1 732 767 5700
Iselin
NJ, USA
1301 Fannin Street
Houston, TX 77002
USA

+1 713 331 3600
Houston
TX, USA
343 Sansome St
San Francisco, CA 94104-5607
USA

+1 415 295 4300
San Francisco
CA, USA
600 Vine Street, Suite 2010
Cincinnati, OH 45203
USA

+1 877 464 7473
Cincinnati
OH, USA
105 E Street # 2B
Davis, CA 95616
USA

+1 530 564-4600
Davis
CA, USA
1200 Park Place
San Mateo, CA 94403
USA

+1 650 425 6400
San Mateo
CA, USA

Asia Pacific

8 Marina View, Asia Square Tower 1, #43-01
Singapore 18960
Singapore
Singapore
9F Eco City
Shanghai 200040
China

+86 21 2231 0417
Shanghai
China
11501Room, 15F, Office Building A, Parkview Green
Beijing 100026
China
Beijing
China
JP Tower 29th Floor
Tokyo 100-7029
Japan

+81 3 4588 0800
Tokyo
Japan
Gangnam Finance Center 15th FL
Seoul 6236
South Korea

+ 82 2 560 6400
Seoul
South Korea

Europe, Middle East, and Africa

12 Hammersmith Grove
London W6 7AP
UK

+44 0 208 600 6400
London
UK
Neuer Zollhof 3
Düsseldorf 40221
Germany
Düsseldorf
Germany