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Medidata Academy Training Delivery Cancellation Policy

Medidata Academy Training Delivery Cancellation Policy

The following Cancellation Policy will apply to Medidata’s provision of instructor-led classroom and/or internet based training services (“Training Delivery”) which have been scheduled by or on behalf of our customers, including by sponsors, partners, developers and other third parties (collectively, “Customer”)” :

Customer will be responsible for payment of cancellation fees equal to a percentage of Training Delivery fees based on the following criteria:

  • For private classes, once a training specialist has been assigned and the date(s) has been confirmed between Professional Services and Medidata Academy
  • For public classes upon Customer’s registration via the Internet

Cancellation fees amounts are listed in the table below.

Cancellation Notice received by Medidata:

Cancellation Fee

Twenty-one (21) or more business days prior to the scheduled Training Services.

No Fee

Between twenty (20) and ten (10) business days prior to the scheduled Training Services.

25%

Less than ten (10) and greater than or equal to five (5) business days prior to the scheduled Training Services.

50%

Less than five (5) business days before the scheduled Training Services.

100%

 

Medidata reserves the right to modify this policy. Any modifications apply to classes scheduled after the policy change has been made. This policy is effective 16 March 2017.

Note: Dates for classes with a Pre-Assessment are not considered locked in until one student passes the Pre-Assessment. Once at least one student is successful, the cancellation policy is in effect.