PATIENT EXPERIENCE
Less Burden. Stronger Evidence.
Patient participation is harder than it should be. Repetitive data entry. Disconnected devices. Overwhelmed sites. Each friction point compounds the risk of dropout, further delaying study timelines.
Medidata Patient Experience makes it easier for patients to participate in clinical trials and for sites to manage them. By improving patient retention, supporting protocol compliance, and reducing administrative burden on sites, it helps trials run more smoothly while delivering high-quality, real-time data.
The Patient Experience across the Trial Journey
One Connected Ecosystem for the Entire Patient Journey.
The Patient Experience across the Trial Journey
Faster eCOA Study Build to Accelerate Time to First Patient In.
The Patient Experience across the Trial Journey
Higher Adherence. Real-Time Insights. Defensible Data.
Design & Planning
Design studies with patients and sites in mind from day one to accelerate timelines, improve enrollment, and reduce the need for protocol amendments.
Medidata Diversity Program
Proactive inclusion strategies grounded in evidence
Patient Insights Program
Simplicity is proven as patents co-design and shape the experience across every product they use
Site Insights Program
Sites feed real-world operational insight directly into solution design and planning
Build & Start‑up
Designing the study around patient workflows from day one—clear consent, streamlined documentation, connected tools—builds trust early and drives faster activation, enrollment, and stronger retention.
Decentralized Clinical Trials
Flexible, hybrid models built on connected technology without fragmented systems
Medidata Consent
Clear, compliant digital consent patients can easily understand
Medidata eCOA
Study build in Designer, simplified by AI-enhanced configuration and decades of eCOA expertise.
Study Execution
Every interaction—visits, assessments, payments—shapes whether patients stay. A unified trial ecosystem delivers real-time visibility and early risk detection. Transform your patient engagement from reactive follow-up to predictive oversight.
Medidata eCOA
Reliable patient data, captured at the site or remotely, with real-time insights
Medidata Sensors
Wearable and device data, unified with the rest of your trial
myMedidata
One unified portal and connected experience for every patient interaction–with full visibility and control
Patient Payments and Patient Travel
Eliminate out-of-pocket costs and travel friction, removing the financial burden that keeps patients from enrolling or staying
Registries
Pre-qualified, pre-screened patients ready to enroll–reducing screening burden and accelerating recruitment from day one
Closeout & Post‑trial
The final experience shapes how your patients remember their trial participation—and whether they engage again. Clear closeout and continued connection turn a one-time participant into a longitudinal relationship.
Featured Resource
On-Demand Webinar:
From Pilots to Practice: Scaling AI Across Clinical Trials
AI is delivering measurable value in clinical trials—but as early adopters pull ahead, two-thirds of organizations remain trapped in exploration and pilots, held back by fragmented data, disconnected point solutions, and integration complexity.
View Webinar
Awards and Key Insights
Podcast: From Dreamers to Disruptors: AI and Patient Centricity
Medidata’s CEO Anthony Costello and IQVIA’s Tracy Mayer discuss how AI and patient-centric approaches can accelerate clinical trials.
Interactive: Patient Dropout Calculator
Friction drives dropout. Calculate what it’s costing your trial.
Recognized as a Leader in Everest Group’s eCOA PEAK Matrix® Assessment
Named a Leader in Everest Group’s eCOA PEAK Matrix® Assessment 2025.
Medidata x Cogstate Partnership Best Clinical Trial Technology Solution Provider
Together, Medidata and Cogstate deliver a streamlined assessment process, optimized endpoint data quality, and enhanced overall trial efficiency.
Keynote: Patient Centricity and Trial Design: What Drives Better Outcomes
Matt Noble, Medidata’s SVP, Head of Patient Experience, on moving patient-centricity from talking point to trial design–and what it means for outcomes.
FAQ
What is the Medidata Patient Experience?
The Medidata Patient Experience is an end-to-end solution, built on a single, connected platform, that supports patients throughout the entire clinical trial journey.
From finding a study, consenting, traveling to sites or completing virtual visits, capturing data through assessments and connected devices and sensors, to receiving timely payments, patients stay connected through one account and a single experience, whether on web or app.
For sites and sponsors, the same connected experience means less administrative burden, more complete and reliable data, and stronger enrollment and retention throughout the trial.
How does the Patient Experience fit into the overall clinical trial experience?
Medidata Patient Experience brings flexibility to the clinical trial ecosystem, giving sponsors the freedom to build around their study, rather than around constraints defined by traditional vendors. Native integration with Rave and Clinical Data Studio connects eCOA, sensors, and other patient experience solutions across the Medidata Platform, while integration with non-Medidata technologies allows sponsors to work within their existing ecosystem. Patient Experience ultimately adapts to the needs, workflows, and operating model of each individual sponsor and study.
How does Medidata turn patient and site insights into better trial experiences?
Better trial experiences start with understanding the needs of the patients who take part in them and the sites that run them every day. Medidata works directly with Medidata Patient and Site Insights Board, bringing their perspectives and voices into our product development cycle. This includes identifying unmet needs and friction points to shaping how our solutions are designed and delivered.
By weaving these insights into our development process, we help create experiences that are more intuitive, practical, and aligned with the realities of clinical trial participation. Minimizing unnecessary burden for patients and sites translates to better engagement, retention, and data quality.