Segment Operations, APAC

About our Company:

Medidata: Powering Smarter Treatments and Healthier People

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at www.medidata.com.

About the Team:

As a member of the Segment Operations team, you will be positioned at the intersection of strategy and execution. We are committed to driving the business through three key pillars: Upholding Policies for consistency, Optimizing Processes for agility, and Leveraging Data for transparency. Our primary goal is to operationalize the sales strategy, removing friction from the field and providing the structural framework necessary to accelerate business growth and achieve our regional targets. You will play a crucial role in transitioning the team from fragmented local practices to a synchronized APAC standardized operating model, while taking different countries’ business insights and cultures into consideration

Responsibilities:

• Drive Sales Strategy & Account Management: Manage quota distribution, governance, and system execution. Oversee end-to-end account management including transfers, creation, and segmentation, while driving sales planning processes

• Manage Forecasting & Metrics: Support weekly regional and country forecast reviews, ensure data accuracy in Sales Connect, track outlier movements, and submit weekly forecast comments to Global leadership

• Maintain Dashboards & Reporting: Maintain quarterly dashboards (Sales Connect, Sponsor & CRO EA) and generate key business performance reports, including revenue, pricing, and specific country or brand reports

• Ensure Pipeline Hygiene & Behavior Management: Enforce standardized documentation for account plans and engagements, drive regular pipeline updates, and facilitate account allocations during LOA/OOT

• Oversee Compensation & Incentives: Validate Varicent compensation reports, resolve sales disputes, and manage sales incentive programs (e.g., SPIFF) and opportunity splits

• Mitigate Risk & Ensure Compliance: Act as the “Guardians of Logic” to audit data, flag risks, and ensure strict compliance with Global guidelines on quotas, forecasts, and compensation to maintain operational excellence.

Qualifications:

• A Bachelor's degree with at least 10 years of working experience with 6-8 years of relevant experience

• Experience must be in one or more of the following areas: Sales Operations, Business Operations, Project Management.

• Excellent quantitative and qualitative analytical skills, strong business judgment and a clear thinker who understands details and can distill complex topics into clear summaries.

• Good English communication skills to engage with different key stakeholders for alignment and support.

• Demonstrated ability to produce extremely high-quality work product; positive attitude and high energy level; team player.

• Excellent PowerPoint and Excel skills

• Strong Salesforce reporting and dashboards skills

• Bilingual skills desired (English + Japanese or English + Korean)

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, life and disability insurance; paid time off; paid sick leave; Employee Assistance Program; and paid parental leaves.

Applications will be accepted on an ongoing basis until the position is filled.

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Note: Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details.