PATIENT EXPERIENCE
Engagement
That Drives Trial ROI
Trials fail because patient participation is harder than it should be.
Repetitive data entry. Disconnected devices. Delayed site follow-up. Each friction point compounds, increasing the risk of dropout.
When you embed the Medidata Patient Experience across the lifecycle, participation becomes predictable, manageable, and visible—from protocol design to post-trial follow-up.
Patient Experience across the Trial Journey
Enrollment, Consent, Engagement, Adherence, and Retention in One System.
The Patient Experience across the Trial Journey
Reduces Patient and Site Burden by Simplifying Interactions and Eliminating Redundant Tasks.
The Patient Experience across the Trial Journey
Ensures Seamless Participation, Prevents Drop-offs, and Protects Stability at Scale.
Design & Planning
When feasibility, diversity, and site realities are integrated early, studies advance faster—improving enrollment, strengthening equity, and reducing the need for protocol amendments.
Build & Start‑up
Clear onboarding, streamlined documentation, and connected tools build trust early—driving faster activation, confident enrollment, and stronger retention from the start.
Study Execution
Consistent, simple experiences sustain participation. AI-driven monitoring delivers real-time visibility and early risk detection. Transform your patient engagement from reactive follow-up to predictive oversight.
Medidata eCOA
Consistent symptom and outcome reporting
Medidata Sensors
Integrated device data within the same data fabric
Patient Payments
Transparent compensation processes
myMedidata
Centralized patient portal for visibility and control
Registries
Longitudinal engagement beyond episodic visits
Decentralized Clinical Trials
Hybrid flexibility without operational fracture
Closeout & Post‑trial
The final experience shapes how your patients remember their trial participation—and whether they engage again. Preserve data integrity through submission, close studies clearly, and maintain patient trust.
Awards and Recognition
2025
Recognized as a Leader in Everest Group’s eCOA PEAK Matrix® Assessment
2025
Medidata x Cogstate Partnership
Best Clinical Trial Technology Solution Provider
2024
Medidata Diversity Program
‘Best of Show’ at SCOPE Summit
2021
Medidata’s Patient Insights Program SCOPE’s Participant Engagement Award
FAQ
What is the Medidata Patient Experience?
The Medidata Patient Experience is an end-to-end technology solution that supports patients throughout the entire clinical trial journey, from finding a study, through consenting, visiting virtually, completing assessments, to payments and post-trial engagement, all in one place.
How does the Patient Experience fit into the overall clinical trial experience?
Tightly integrated with the Data Experience, the Patient Experience enables patient-reported, sensor, and assessment data to flow directly into core data systems such as Rave EDC and Clinical Data Studio. Patient activities—consenting, completing assessments, and participating in visits—generate high-quality data that feeds the clinical data environment. This connection strengthens data completeness, reliability, and timeliness while supporting a more engaging and accessible experience for patients.
Is the Patient Experience a separate tool, or part of a larger platform?
Rather than separate tools, Medidata delivers the Patient Experience on a single, connected platform. This approach reduces complexity, improves consistency, and ensures that patient interactions directly support study progress and the production of high-quality data.