Implementation Consultant

About our Company:

Medidata: Powering Smarter Treatments and Healthier People

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at www.medidata.com.

About the Team:

Implementation Consultants (IC) will report to Manager of Implementation Consulting, will help ensure that Medidata’s software applications are implemented and configured following Medidata standard business processes, meet client requirements and applicable standards. IC’s also consult with our clients and provide guidance on how to best implement Medidata’s software to provide the most value.

The Implementation Consultants work with Project Managers and other functional departments during the implementation of Medidata’s software applications for clinical studies, in addition to helping in the training, education and mentoring of colleagues who are new to working with clinical trials. The IC will be the primary resource for authoring specification documents and used by different groups and configuring study design during the development of clinical studies using Medidata’s suite of products.

• Advise external customers and internal staff on best practices for implementing Medidata’s software
• Work with Project Managers in translation of customer needs regarding system functionality to provide a match between needs and actual system capabilities
• Work directly with the client to prepare, adapt, or agree on all specifications provided by the client
• Ensure that Clinical Services responsibilities are aligned and meet Project Management timelines
• Help schedule professional services resources and ensure timely completion of deliverables
• Establish data collection and handling standards on all deliverables to ensure consistency and facilitate downstream processing (e.g., QC testing)
• Coordinate and support developers during study development
• Author specifications based upon client requirements, including functional test cases, for use in configuring solutions in Medidata’s suite of products and in custom integrations with other products
• Configure Medidata software products to meet customer requirements
• Support Training Group in preparation of course materials and delivery of courses both internally and externally (e.g., clinical sites and investigator meetings)
• Support custom integrations to ensure final product meets customer requirements
• Support customer during user acceptance testing cycle by resolving issues, answering questions, and guiding them through the process
• Work with third party vendors such as central labs to ensure that all back-end clinical data changes follow best clinical data management practices
• Work with Quality Control department when needed on clinical software projects
• Provide written and verbal status reports to management on client projects and internal projects.
• Participate in internal programs, e.g., process improvement, product improvement, and identifying best practices

Responsibilities:

• Knowledge of clinical trial data processes and statistical analysis preparation
• Experience with data management plans/customer specifications for data entry screens, edit checks, custom reports and data integrations
• Work with technical R&D staff and translate new software features into real-world
• Proficient in web-based computer usage
• Excellent communication, organizational, and time management skills
• Analytical and technical software application skills
• Collaboration and team-building skills
• Responsible for execution and delivery
• Native level local language and business level English required

Qualifications:

• 4 -year college degree required (analytic discipline a plus)
• 1-3 years relevant experience in clinical/biomedical or software development environment
• Electronic Clinical Data Management (eCDM) software consulting experience desirable
• Good experience working with clinical trials in a data management-related role, or equivalent combination of education and experience
• Experience supporting project teams and meeting project timelines

Note: Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details.

Inclusion Statement

As a game-changer in sustainable technology and innovation, Medidata, a Dassault Systèmes company, is striving to build more inclusive teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.