Offering Operations, Senior Manager (Remote)

Location: Hybrid

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.

About our Company:

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at www.medidata.com.

About the Team:

We’re looking for a dynamic Program Manager to join our Offering Management team and play a pivotal role in the development and delivery of Medidata’s products - from ideation through go-to-market strategy. In this role, you’ll drive operational excellence, process standardization, project and program planning, execution, and delivery. You will collaborate across functions to turn ideas into impactful solutions for our customers and provide clear, data-driven updates to leadership that ensure alignment with corporate strategy and priorities.

As the Senior Manager of Offering Operations, you will lead the operational framework that supports the development, launch, and continuous improvement of Medidata’s offering portfolio. This role ensures that offerings are delivered with precision, efficiency, and measurable impact while staying closely aligned with company priorities.

Responsibilities:

• Standardization & Scalability: Create and refine standardized tools, templates, processes, and reusable intellectual assets to ensure consistent, high-quality, and repeatable execution across all offerings.
• Asset Management: Maintain and organize offering development documentation and materials for accuracy, consistency, and accessibility.
• Leadership Reporting: Prepare and deliver clear, concise, and data-backed updates on project status, risks, and outcomes to senior leadership, ensuring alignment with company strategy and priorities.
• Project Planning & Execution: Develop and manage detailed project plans, timelines, and deliverables to guide offering development from concept to launch.
• Task & Progress Management: Oversee tasks, track progress, and ensure accountability across the team to keep projects on schedule.
• Risk Management: Identify potential risks, develop mitigation strategies, and adapt plans as needed to overcome roadblocks.
• Stakeholder Communication: Facilitate clear, consistent communication with internal teams, stakeholders, and leadership—acting as the hub between offering management, product, engineering, commercial, and other partners.
• Customer-Centric Approach: Champion a deep understanding of stakeholder and customer needs throughout the project lifecycle, ensuring solutions deliver real value.
• Cross-Functional Collaboration: Build strong relationships across teams and foster a culture of transparency, collaboration, and shared success.
• Data-Driven Decision Making: Use data and analytics to inform project decisions, track KPIs, and identify opportunities for improvement.
• Minimal Supervision: Expected to work with minimal supervision and guidance and to use good judgment in formulating next steps within your area of expertise.

Qualifications

• 5+ years of experience in project or program management, go-to-market operations, or strategic planning, preferably in Life Sciences, Clinical Trials, or Healthcare technology industries.

  Bachelor's degree in Business, Marketing, Operations, or related field

• Strong project management skills, including the ability to prioritize work and meet deadlines
• Analytical thinker with the ability to identify and resolve planning inefficiencies
• Excellent communication & presentation skills, with the ability to translate complex data into clear, actionable insights for technical and non-technical audiences at all organizational levels.
• Proficiency with planning and tracking tools
• Detail-oriented, self-motivated, and adaptable, with the ability to manage multiple projects in a fast-paced environment.
• Proven track record of identifying inefficiencies and implementing improved workflows.
• Strong problem-solving skills and the ability to overcome obstacles and troubleshoot effectively.

• Familiarity with SaaS products, pricing structures, healthcare informatics, or technology platforms is advantageous.

  As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. 

• The salary range for positions that will be physically based in the NYC Metro Area is  $96,000.00 – 128,000.00
• The salary range for positions that will be physically based in the California Bay Area is $101,250.00 – 135,000.00 
• The salary range for positions that will be physically based in the Boston Metro Area is $94,500.00 – 126,000.00
• The salary range for positions that will be physically based in Texas or Ohio is $84,375.00 – 112,750.00
• The salary range for positions that will be physically based in all other locations within the United States is $85,500 – 114,00.00

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.

Note: Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Applications will be accepted on an ongoing basis until the position is filled.

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Inclusion Statement

As a game-changer in sustainable technology and innovation, Medidata, a Dassault Systèmes company, is striving to build more inclusive teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.