Career

Instrument Consultant – Patient Cloud Ops (Remote)

Services

United States - NY, New York

Requisition ID

530242

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Medidata: Power Smarter Treatments and Healthier People

Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,900+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com and follow us @medidata.

We know that diverse teams win and are fully committed to selecting leaders and employees that represent the markets in which we operate. We are still led by our Co-founder, Tarek Sherif, and have global operations in the US, Europe and Asia with over 2000 employees.

Your Mission:

Responsible for the overall relationship management of Instrument partners and day to day instrument activities to ensure that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources.

  • Drive implementation of Instruments and Translations for eCOA projects
  • Provide eCOA specific guidance to clients and colleagues around Instrument services
  • Is Subject Matter Expert in eCOA Instrument services and supports Enablement stream in delivery of projects and workshops
  • Management of one or more projects with a focus on delivery of the scope on time, within translation and instrument budgets and with a high quality outcome
  • Provide financial management activities for one or more project budgets and for inputting to Statements of Works and Change Orders relating to Instrument Services
  • Provide input to Professional Services Proposals and pre-sales activities
  • Maintain appropriate project/client documentation within e-binders for one or more projects/clients
  • Maintain relationships across Instrument and Translation partners
  • Maintain high client satisfaction by providing proactive communication and issue management
  • Assure compliance with Medidata's standard project management methodologies and Medidata SOPs
  • Provide mentorship and guidance to all assigned project members relative to Instrument Services
  • Provide eCOA specific guidance to clients and colleagues around Instrument services
  • Is Subject Matter Expert in eCOA Instrument services and supports Enablement stream in delivery of projects and workshops
  • Your Competencies:
  • A good understanding of clinical research (pharma, device and/or biotech sectors) and of Clinical Research SaaS technology
  • Excellent verbal/written communication and organizational skills
  • Excellent computer skills, public speaking, presentation and teaching skills
  • Proficient with MS Office suite, Word, Excel and PowerPoint
  • Excellence with MS Project, project development and management
  • Self motivated, able to work remotely and able to assume responsibility in a professional manner Is proficient in the use of all relevant Medidata internal systems
  • Travel expectations up to 10% – 30%, national / international

Your Education & Experience:

  • 4 -year college degree (analytic discipline a plus) or an advanced degree without experience or equivalent work experience
  • Over 2 years experience handling localisation, author/copyright and Instrument Management in clinical research
  • Over 2 years Project Management experience
  • Preferably have relevant experience in clinical/biomedical and/or software development environment
  • Prior services delivery experience required
  • Electronic Clinical Outcomes Assessment experience essential
  • Electronic Clinical Data Management (eCDM) software consulting experience desirable

The salary range posted below refers only to positions that will be physically based in New York City.  As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.  Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region. The base salary pay range for this position is $66,000.00 to $88,000.00

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission under the terms of applicable plan documents, while many of Medidata’s non-sales positions are eligible for annual bonuses. Additionally, Medidata provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most. For that reason, we provide an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life.

#LI-TC1

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Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Covid Statement

Our Company requires all U.S. employees to be fully vaccinated against COVID-19 and to provide documentation of full vaccination, unless qualified for a medical, religious or state-required accommodation or otherwise exempt consistent with applicable law. Although accommodation requests will be considered (and granted where appropriate/possible), it may be determined that a candidate is unable to adequately perform the essential functions of the position without imposing an undue hardship due to customer requirements, staffing needs, or other business reasons. Definition of full-vaccination: Employees are considered to be fully vaccinated two weeks after their second dose in a 2-dose series or two weeks after a single-dose vaccine.

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