Partner Program Manager

Management & Operations

United States - NY, New York

Requisition ID



Medidata: Power Smarter Treatments and Healthier People

Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,900+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at and follow us @medidata.

Your Mission:

We are growing!  This incremental position- the Partner Program Manager will support the creation, positioning and implementation of Medidata’s global partner programs designed to help our CRO partners excel with our technology and “do more together” in the marketplace.  Creativity and enthusiasm is a must for this both internal and client facing role.

The ideal candidate has both a good understanding of partner programs, partner enablement, sales, and marketing functions. Must be a self-starter, detail & data oriented, & results-driven individual, with strong interpersonal skills and a partner first attitude.

Primary Responsibilities:

Deliver processes and tools to help drive awareness, adoption, and success of the partner program

Collaborate with internal teams to improve end-to-end partner experience, operationalize program framework & sales processes, & roll out partner communications

Build, deliver, and maintain program content and collateral (presentations, program guides, and communications) by leveraging internal resources 

Present partner program overview to new partners and assist in onboarding new partners; Work with cross functional team members on delivering a best in class partner experience across Partner Journey (prospecting, on-boarding, enablement and growth process) to drive strong partner loyalty and adoption of the Medidata Clinical Cloud

Build strong rapport and relationships with our partners’ organizations at multiple levels from support & sales to C-suite individuals

Support of the Medidata partner community, PartnerConnect  

Manage, track and report on specific program initiatives and program operational metrics as well as overall success of partner program

Your Competencies:

Experience in Cloud/SaaS partner programs and partner tools

Partner operations experience or similar sales operations experience 

Excellent verbal, written and presentation skills

Comfortable with ambiguity and working cross-functionally

Ability to work collaboratively in a team environment

Demonstrated ability to work independently and proactively, supporting several initiatives  simultaneously with minimal direction

Energy and enthusiasm around delighting partners

Your Education & Experience:

Solid experience in a SaaS, Life Sciences, and/or CRO space

Bachelor's degree or 6 years experience

As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.

The salary range for positions that will be physically based in the NYC Metro Area is  $96,000- $128,000. 

The salary range for positions that will be physically based in the California Bay Area is  $101,250- $135,000.

The salary range for positions that will be physically based in the Boston Metro Area is $94,500- $126,000.

The salary range for positions that will be physically based in Texas or Ohio is $84,375- $112,500.

The salary range for positions that will be physically based in all other locations within the United States is $85,500- $114,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work.  Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata’s non-sales positions are eligible for annual bonuses.  Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; unlimited paid time off (subject to management discretion); and 10 paid holidays per year.

Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Covid Statement

Our Company requires all U.S. employees to be fully vaccinated against COVID-19 and to provide documentation of full vaccination, unless qualified for a medical, religious or state-required accommodation or otherwise exempt consistent with applicable law. Although accommodation requests will be considered (and granted where appropriate/possible), it may be determined that a candidate is unable to adequately perform the essential functions of the position without imposing an undue hardship due to customer requirements, staffing needs, or other business reasons. Definition of full-vaccination: Employees are considered to be fully vaccinated two weeks after their second dose in a 2-dose series or two weeks after a single-dose vaccine.