Patient Cloud Training Specialist


United Kingdom, Hammersmith

Requisition ID



About the Company:

Medidata: Powering Smarter Treatments and Healthier People

Medidata, a Dassault Systèmes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimise risk, and improve outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its groundbreaking technological innovations, Medidata has supported more than 30,000 clinical trials and 9 million study participants. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at and follow us on LinkedIn, Instagram, and X.

About the Team:

The primary responsibility of the Training Specialist is to deliver end-user technical training (in the format of web based and classroom style training) for the clinical research industry that adheres to company quality standards while staying current with the adult learning theory.

Additionally, You will help develop new trainings which include a variety of formats such as eLearning, videos, formal documentation and instructor led trainings.


  • Deliver and manage technical training in multiple formats including Instructor Led/Classroom Style, Webinar and Remote training for internal and external clients
  • Apply Medidata products to the clinical research process for training purposes
  • Follow standard Medidata guidelines and procedures under the guidance of a Senior Training Specialist or above
  • Build stable internal relationships within Medidata
  • Keep abreast of continually new and/or enhanced Medidata products and training for training development and delivery
  • Administer our Learning Management System
  • Manage time to prepare new classes in addition to delivering current training assignments
  • Effectively learn and deliver "Train the Trainer" sessions on new or enhanced products for internal and external clients
  • Promote student interest and participation throughout multiple days of technical trainings and webinar style training while ensuring understanding on all topics
  • Conduct logistical planning for assigned training activities
  • Manage and participate in multiple projects
  • Build productive internal/external working relationships
  • Ability to teach 30% of courses (Rave or CTMS courses)
  • Analyze and resolve problems and exercise judgement within Medidata guidelines to determine appropriate actions


  • Some knowledge of Medidata products other than Rave or CTMS
  • Experience leading/supporting training efforts in the clinical research process
  • Experience defining a technical training environment for a classroom setting
  • Ability to understand and differentiate audiences to be trained
  • Demonstrated ability to work with employees throughout an organization, including programmers, marketing personnel and management marketing personnel and management
  • Ability to travel up to 50%, occasional weekends and international travel as necessary
  • Develop clinical trial understanding
  • Work on problems of moderate scope where analysis of situations requires review of various factors
  • Exercise judgement within defined parameters to determine appropriate action
  • Build productive internal/external working relationships
  • Bachelor's degree required; or equivalent years of experience
  • Medidata Rave and CTMS training, build experience or end user experience

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; a generous pension; flexible paid time off; and 25+ paid holidays per year.



Note: Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details.


As a game-changer in sustainable technology and innovation, Medidata, Dassault Systèmes company, is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.