Career

Platform Consultant (Remote)

Services

United States - NY, New York

Requisition ID

999008363

Apply

Medidata: Power Smarter Treatments and Healthier People

Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,900+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com and follow us @medidata.

Your Mission: 

Platform Consultants (PC) are responsible for managing multi-stream projects, orchestrating alignment to ensure delivery of an integrated solution in accordance with Medidata standard business processes and Good Clinical Data Management Practices. PCs provide functional leadership, including timeline and scope management, and understanding budget and resource requirements. PCs also consult with our clients, provide guidance and make recommendations on how to best implement Medidata’s software to provide the most value.  

The Platform Consultants work with Project Managers and other functional departments during the implementation or enablement of Medidata’s software applications, in addition to helping in the training, education and mentoring of colleagues.  Platform Consultants are leaders of clients and internal colleagues, as well as champions of our products and processes. Platform Consultants build and maintain strong client relationships.  Platform Consultants design creative solutions to unique challenges, driving delivery of high quality and value at a program level.

  • Manage all Implementation Consultant (IC) aspects of a multi-stream project, orchestrating alignment to ensure delivery of an integrated solution; this includes functional leadership, resource requirements, budget awareness, timeline and scope management, quality and communication of changes to customer expectations.

  • Adhere to and educate on best practices for implementing Medidata’s platform.

  • Author, adapt, or agree on specifications based upon complex client requirements.  This can include functional test cases for use in configuring and developing solutions in Medidata’s suite of products, as well as in custom integrations.

  • Support third party vendors with integration and/or data transfer efforts.

  • Comply with and enforce Medidata Standard Operating Procedures, processes and policies.

  • Support customers during complex enablement or implementation of our platform by answering questions, resolving configuration or UAT issues, and providing guidance on software usage. 

  • Support platform implementations or enablement at a program level.

  • Own multiple, complex customer-facing projects or engagements, focusing on strategic client relationships and client retention.

  • Proven ability to adhere to industry data collection and handling standards to ensure consistency and facilitate downstream processing (e.g., QC testing).

  • Proven ability to maintain a high level of communication with stakeholders on both client and internal projects.

  • Lead internal initiatives, e.g., process improvement, product improvement, identifying best practices and developing workshop materials.

  • Assist in the scheduling of professional services resources and ensure timely completion of deliverables across multiple complex projects or engagements.

  • Support preparation of training materials and delivery of that training, both internally and externally as needed.

  • Deep knowledge and experience in more than one product or solution, or, significant relevant experience in a group of products/solutions.

  • Coordinate cross-functional departmental efforts in support of project delivery or issue resolution.

  • Design creative solutions to unique technical and business challenges.

  • Support both junior and experienced team members with client engagements, being accountable for quality of delivery.  Mentor and train less experienced ICs or new employees, focusing on the consultative aspect of client engagement. 

  • Support management in achievement of business objectives outside of client deliverables.

Your Competencies: 

  • Demonstrated expert-level industry knowledge of Clinical Trial processes, specifically as they relate to data collection, standards, management, and preparation for statistical analysis

  • Strong understanding of those associated specifications, and ability to translate them into clinical systems solutions.

  • Proven ability to work with technical R&D staff and translate new software features into real world examples

  • Knowledge of computer usage in a web-based environment

  • Proven ability to absorb and apply new information quickly 

  • Proven ability to think logically to solve complex problems 

  • Solid analytical and technical skills with regard to software applications

  • Demonstrated strong collaboration and team-building skills

  • Excellent verbal and written communication skills

  • Strong organizational and time management skills

  • Self-motivated, able to assume responsibility and work autonomously in a professional manner

  • Experience of working to Standard Operating Procedures

  • Highly adaptable to changing business needs and product landscapes, maintaining a positive outlook and inspiring/motivating others

  • Willing to travel to office locations and customer engagements

Your Education & Experience:

  • Minimum 4-year university/college degree or equivalent (analytic discipline a plus)

  • Experience working with clinical trials, or equivalent combination of education and experience required. 

  • Prior services delivery experience required

  • Experience supporting project teams and meeting project timelines

  • Prior data management or clinical trial software consulting experience preferred.

The salary range posted below refers only to positions that will be physically based in New York City.  As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.  Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region. The base salary pay range for this position is $114,750 to $153,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission under the terms of applicable plan documents, while many of Medidata’s non-sales positions are eligible for annual bonuses. Additionally, Medidata provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most. For that reason, we provide an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life.

#LI-TC1
#LI-Remote

Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Covid Statement

Our Company requires all U.S. employees to be fully vaccinated against COVID-19 and to provide documentation of full vaccination, unless qualified for a medical, religious or state-required accommodation or otherwise exempt consistent with applicable law. Although accommodation requests will be considered (and granted where appropriate/possible), it may be determined that a candidate is unable to adequately perform the essential functions of the position without imposing an undue hardship due to customer requirements, staffing needs, or other business reasons. Definition of full-vaccination: Employees are considered to be fully vaccinated two weeks after their second dose in a 2-dose series or two weeks after a single-dose vaccine.

Apply