Project Consultant Patient Cloud- eCOA


United Kingdom, Hammersmith

Requisition ID



Medidata: Power Smarter Treatments and Healthier People

Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,900+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at and follow us @medidata.

Acorn AI is one of the largest AI companies exclusively dedicated to life sciences. It’s built on Medidata’s platform that includes the industry’s largest structured, standardized and growing clinical trial data repository consisting of 17,000+ trials and 4.5M patients. Our team is composed of over 40 PhD/Masters statisticians, data scientists, analytical product leads, former FDA biostatisticians and computational genomicists. 

Your Mission:

Responsible for the overall relationship management of client accounts and day-to-day activities. Responsible for ensuring that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources.

  • Competent in Medidata systems and processes, with working knowledge of Patient Cloud products
  • Complete standard project tasks without assistance, including but not limited to creation and maintenance of accurate and current study documentation
  • Manage a full portfolio of studies across various stages and complexities with a focus on delivery of the scope on time, within budget and with a high quality outcome
  • Collaborate with  cross functional teams by providing Patient Cloud subject matter expertise and leading end to end project delivery of Patient Cloud products
  • Lead internal/external meetings independently ensuring key project milestones remain on track and meeting minutes/action items are accurately captured
  • Apply proven project management principles to proactively assess risk, develop and communicate mitigation strategy focusing on preserving quality to manage intermediate challenges and ensure timely resolutions
  • Management of client expectations for Patient Cloud products and services
  • Collaborate with  the Professional Services Project Manager by helping to accurately forecast Patient Cloud specific Professional Services hours required for the duration of the study
  • Raise Patient Cloud specific work requests to other departments for tasks to be completed where appropriate
  • Conduct lessons learned meetings internally and externally
  • Participates in internal initiatives to completion in support of team goals
  • Interact with new hires on team activities at same level or below 
  • Work with Associate Project Manager to monitor delegated tasks 
  • Assure compliance with Medidata’s standard project management methodologies and

Your Competencies:

  • Strong understanding of clinical research (pharma, device and/or biotech sectors) and of Clinical Research SaaS technology
  • Experience working with eCOA/ePRO, eConsent, Virtual Trials or Wearable Sensors preferred
  • Able to demonstrate good verbal/written communication combined with some organizational skills
  • Experience in Client Services or a client facing role and able to demonstrate a customer first attitude through work 
  • Exhibit time management skills combined with strong collaboration and team-building awareness
  • Experience in managing project timelines and risk assessment would be advantageous
  • Able to support project teams, promote unity and teamwork
  • Self motivated and able to assume responsibility in a professional manner
  • Able to recognise achievements and provide constructive feedback
  • Is proficient in the use of all relevant Medidata internal systems
  • Can demonstrate some computing skills and has experience with MS Office suite and Google Workspace 
  • Is able to demonstrate presentation and soft skills
  • Travel expectations 10% - 20%, national / international
  • Valid driver’s license required

Your Education & Experience:

  • 4 -year college degree or equivalent (analytic discipline a plus) preferred
  • 1-3 years relevant experience in clinical/biomedical and/ or software development 


Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.