Career

Salesforce Admin / Business Analyst (CPQ)

Management & Operations

United States - NJ, Iselin

Requisition ID

527640

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The Salesforce CPQ Administrator/Business Analyst will be responsible for partnering with our Product Owners, Business SMEs, and Stakeholders to negotiate the most impactful Minimum Viable Product (MVP) while mitigating dependencies, impediments, and technical challenges.

This position reports to the Director of Sales Tools & Technology within the Sales/Business Operations department of Medidata Solutions Inc, A Dassault Systemes Company. The Salesforce CPQ Administrator/Business Analyst will be responsible for partnering with our Product Owners, Business SMEs, and Stakeholders to negotiate the most impactful Minimum Viable Product (MVP) while mitigating dependencies, impediments, and technical challenges. They will work to help analyze, define, and document requirements that translate stakeholder needs into Salesforce technology solutions that support the company’s strategic goal as well as implementation of approved solutions.

Key Responsibilities:

  • Work with key stakeholders and end users to gather, understand, and define business requirements
  • Develop user stories and process flows to support the design and development of Salesforce solutions
  • Understand and rationalize broad business needs and work with key stakeholders to manage prioritization process and plan for effective delivery
  • Demonstrate strong understanding of Salesforce’s capabilities and limitations and can clearly communicate them
  • Identify and document process pain points and gaps in best practice
  • Perform Salesforce platform declarative configuration/development
  • Create and maintain workflows, approval processes, and validation rules based on internal stakeholder requirements
  • Participate in the design of data integration to connect Salesforce.com and other systems
  • Interface with vendor partners and design optimal solutions for integration with Salesforce.com
  • Document changes to the design and implementation of Salesforce.com
  • Research new releases of Salesforce.com and understand how they impact our organization
  • Data manipulation and import and export data using Data Loader
  • Manage ongoing support requests and Salesforce administrative needs
  • Document processes and provide technical training for other team members
  • Maintenance and creation of Product Hierarchy, CPQ Products/Bundle, and Price Lists

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