Segment Operations Senior Manager


United States - NY, New York

Requisition ID



Medidata: Powering Smarter Treatments and Healthier People

Medidata, a Dassault Systèmes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its ground-breaking technological innovations, Medidata has supported more than 30,000 clinical trials and 9 million study participants. And Medidata’s ongoing commitment to infusing the patient voice into trial designs and solutions is helping to create a better and more inclusive experience for all participants in clinical studies. Medidata is involved in nearly 40% of company-initiated trial starts globally, with studies conducted in more than 140 countries. More than 70% of novel drugs approved by the Food and Drug Administration (FDA) in 2022 were developed with Medidata software. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at and follow us @medidata.

Your Mission: Provide “trusted partner” support to 3DS Life Science Engagement sales executives as a member of the Global Sales Operations team which is responsible for leading and managing all core sales ops functions, such as forecasting, pipeline management, quota and attainment, sales coverage, capacity and territory optimization, management dashboards and supporting key account planning and deal reviews.

Your Responsibilities: Sales Operations and Management System Execution. Your role will be to support the Life Science Engagement (LSE) Solution Sales Team.  You will be the main focal point for all things operations for this business and will work with each leader and their teams on Sales Execution. As a member of the Segment Operations team, you will help design enterprise level reporting for all Sales Key Metrics including OKR’s, achievement reporting, forecast reports, headcount reporting, etc. Responsible for managing the Bi-Annual Sales Quota setting process (for your team(s)) including providing quota setting guidance, quantitative territory analysis to the individual Sales Leaders and ensuring all quotas are deployed by the required deadlines. As a member of the Segment operations team, you will help design enterprise level reporting for all Sales Key Metrics including OKR’s, achievement reporting, forecast reports, headcount reporting, etc. You will lead the weekly Sales Process calls and Quarterly Business Reviews for your leaders. You will build and deploy user friendly Tableau visualizations to enable reporting self-service. Responsible for process maintenance, documentation, and information management. Management Analytics. Interprets internal/external business issues and recommended best practices; makes changes to own and others work to meet these. Work with Sales Leaders in creating analytics, detailed business growth plans and high-level presentations to drive communication and execute the go to market for each business. Proactively contributes to management discussions and reviews. Executive Reviews. Gathers, analyzes, and summarizes presentation content for the sales executive and the Global Ops leadership. Coordinates with other organizations such as finance, strategy, marketing, and other business units.  

Your Competencies:

Excellent quantitative and qualitative analytical skills, strong business judgment and a clear thinker who understands details and can distill complex topics into clear summaries. Demonstrated ability to produce extremely high-quality work product; positive attitude and high energy level; team player. Excellent PowerPoint and Excel skills.  Strong Salesforce reporting and dashboards skills. Tableau Data Visualizations skills desired.  

Your Experience & Experience:

A Bachelor's degree with at least 10 years of working experience with 5-7 years of relevant experience. Experience must be in one or more of the following areas: Sales Operations, Sales, Finance.

The salary range posted below refers only to positions that will be physically based in New York City. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region. The base salary pay range for this position is $96,000 to $128,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata’s non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; unlimited paid time off; and 10 paid holidays per year.


As a game-changer in sustainable technology and innovation, Medidata, Dassault Systèmes company, is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.