Senior Systems Engineer
United States - NJ, Iselin
Medidata: Power Smarter Treatments and Healthier People
Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,900+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com and follow us @medidata.
We build monitoring and observability solutions that provide insight into the availability and performance of our provided services. Our solutions provide observability into the Service Level Agreements (SLA) for our clients and Service Level Objectives (SLO) for our internal development teams and Root Cause Analysis (RCA) of Critical Incidents (CIRT).
Who we're looking for:
An engineer who is passionate about application performance who likes to learn new technologies! Your primary responsibilities will include hands-on support of Medidata's monitoring and observability systems, engagement with development teams to implement operational observability and alerting based on Key Performance Indicators (KPI) and Provide data analytics on the performance, availability and overall functionality of Medidata products. As an individual contributor you will report to the Manager of the Monitoring team.
As an engineer on the monitoring team, you will work in an Agile environment which has standard scrums and works within a two-week sprint so that work is broken into more manageable tasks and allows for shifts in direction as company needs change. You are expected to manage your own workload and schedule tasks so they are completed in the allotted time. You will also participate in product and service reviews and evaluations.
You will assist development teams by investigating how their applications work and providing insight into areas that may provide better observability and insight into their function and performance. You will also; maintain processes for monitoring as code, Troubleshoot, and debug defects in integrations, scripts and alert query logic using Linux shell scripts, PowerShell or Python, Design intuitive dashboards within monitoring systems and Document monitoring processes and services.
- BS, CS or MIS Degree or equivalent experience in related roles
- 6+ years professional experience with experience in Linux, Windows, Containers and AWS.
- Experience with use of SolarWinds, Sumologic, Sysdig, CloudWatch or other monitoring system in an enterprise environment
- Experience working with APIs (REST, XML, JSON, Java and Web Services, third-party Web API)
- Experienced in Object Oriented Programming and Development of Enterprise Applications
- Experience using automation tools such as Lambda, Rundeck, Ansible and GoCD
The salary range posted below refers only to positions that will be physically based in New York City / New Jersey. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. Pay ranges for candidates in locations other than NYC/NJ, may differ based on the local market data in that region. The base salary pay range for this position is $114,750 to $143,962.
Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata’s non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; unlimited paid time off; and 10 paid holidays per year.