Senior UX Researcher

Research & Development

United States - MA, Boston

Requisition ID



Senior User Experience Researcher

Location: Hybrid

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.

Medidata: Powering Smarter Treatments and Healthier People

Medidata, a Dassault Systèmes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its groundbreaking technological innovations, Medidata has supported more than 30,000 clinical trials and 9 million study participants. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.comand follow us on LinkedIn, Instagram, and X.

Your Mission:

Medidata is the leader in developing the technologies that allow our customers to get the medicines to patients faster. Building on our long history of delivering world-class clinical applications to the life sciences industry, Medidata's Product Organization is staffed with a passionate team of product management experts, tackling the industry's most difficult technical challenges in order to push the boundaries of possibility for our clients and most importantly, for patients. Together we can deliver meaningful advanced digital transformation to the industry in order to achieve our vision.

Medidata is looking for an experienced user experience researcher to grow our user research practice. This will include understanding our needs, enabling design and other team members, promoting research across the organization, and identifying how to strategically grow the research team. Insights from these research studies will influence the design of our products and services to deliver user and customer value.

Key responsibilities:

  • Partner with cross-functional teammates from design, product, data science, marketing, and engineering to identify, plan, and execute impactful research projects across Medidata's products, and the entire user or customer journey.
  • Represent our current and potential user and customer experiences by conveying insights in crisp, clear, and actionable ways.
  • Help our team continuously identify and learn about current and potential opportunities to better serve our users, inspire product strategy, and encourage design iteration.
  • Experiment with innovative ways to shed new light on client experiences to help inform business decisions.
  • Participate in all design team activities, mentor team members, and champion the team's work across Medidata.
  • Define the research process & methodologies for user groups across Medidata and create a playbook for internal teams to understand research best-practice methodologies for facilitating these sessions.

Your Competencies:

  • You're driven by a passion to build user-focused products that solve critical problems.
  • You have deep knowledge and practical experience with qualitative and quantitative user research methods.
  • You're able to quickly tailor and design effective, appropriate research approaches within constraints.
  • You're able to communicate effectively and in a compelling way.
  • You have a collaborative mindset, with experience working across disciplines and with multiple stakeholders.
  • You have a passion for helping people and an interest in the role of clinical researcher in this endeavor.

Your Education & Experience:

  • You have a degree in Anthropology, Behavioral Economics, Design, Human-Computer Interaction, Information Science, Psychology, Sociology, (or similar).
  • Minimum 4 years of industry experience in UX research roles.

As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.

The salary range for positions that will be physically based in the NYC Metro Area is $114,750-153,000

The salary range for positions that will be physically based in the California Bay Area is $121,500-162,000.

The salary range for positions that will be physically based in the Boston Metro Area is $113,250-151,000.

The salary range for positions that will be physically based in Texas or Ohio is $101,250-135,000.

The salary range for positions that will be physically based in all other locations within the United States is $102,750-137,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; unlimited paid time off; and 10 paid holidays per year.

Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.



Note: Please be on the lookout for job scams. Medidata recruiters will never ask applicants for monetary compensation, credit card, or banking details.


As a game-changer in sustainable technology and innovation, Medidata, Dassault Systèmes company, is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.