Career
Strategic Services Account Manager
Services
United States - NJ, Iselin
Requisition ID
527667
To grow and expand Professional Services Sales and Revenue
- To work with their Global Client Executive or Client Executive counterparts to deliver sales presentations related to Professional Services to both new sales prospects and existing clients where applicable.
- Hunt for new professional services business opportunities in existing customer accounts
- Interface directly with the VP’s of Professional Services and their direct reports regularly about their account activities
- Work with the Client Executives and VP’s of Implementation Services to help manage the overall relationship and expectations with a sponsoring client or CRO from a professional services perspective for all services and deliverables across all Medidata functions
- Present to all accounts new and existing where applicable all professional services offerings, methodologies and support structures to assist in bringing on new clients and expanding business in existing clients
- Advise of any potential customer issues and new business opportunities
- Grow Medidata’s penetration, through relationship building, within the client via high customer satisfaction
- Actively team with sales organization and professional services org to ensure customer satisfaction
- Maintain referenceable clients
- Experience preferably in clinical or biomedical or software development environment
- Electronic Clinical Data Management (eCDM) software consulting experience desirable
- Prior professional services project financial experience required
- Prior services delivery experience required
- Excellent verbal/written communication and organizational skills
- Excellent computer skills, public speaking, presentation and teaching skills
- Excellence with MS Office suite, Word, Excel and PowerPoint
- Excellence with MS Project, project development and management
- Travel expectations up to 50 – 60 %, national
- Valid driver’s license & passport required