Technical Business Analyst

Information Technology

United States - NY, New York

Requisition ID






Your Mission:


The Technical Business Analyst, Data Operations is a key role in a dynamic team of data analysts, quality assurance managers, data curators and business experts. We leverage industry leading data assets and analytical models to transform the clinical trial industry, driving scientific and operational success for our clients and partners. We provide pioneering data-oriented products to most of the $100B pharmaceutical development industry. The Technical Business Analyst works closely with multi-disciplinary teams to focus on continuous improvement in the operations of data curation.   


Your Competencies:

  • Evaluate existing operational processes and make recommendations for optimizing workflows.

  • Perform data-driven analyses and provide recommendations to guide the decision-making process of key stakeholders

  • Serve as the liaison between the Data Operations workstream leads and technical resources to translate business needs into requirements for a technical audience, create user stories, synthesize use cases, define acceptance criteria, and document features

  • Develop operational business process/workflow documentation including SOPs and work instructions.

  • Develop test plans, user acceptance tests and coordinate end user testing to include identifying and tracking software defects to resolution. 

  • Develop key messaging and provide proactive and regular communications on cross-functional project status, issues, risks, and problems.


Your Education & Experience:


Must have(s)...

  • Bachelor’s degree in a life science, or quantitative or business discipline (business administration, management information systems, computer science, engineering, statistics or a related field) and a minimum of 5 years of business analysis related experience; or an advanced degree and 2 years of work experience; or equivalent work experience.

  • Familiarity with standard business analyst core competencies such as developing business cases, user stories, and workflow diagrams.

  • Ability to effectively communicate technical information and processes to relevant stakeholders, and to describe business problems and use cases to technical audiences

  • Knowledge of ETL processes

  • Familiarity with Agile software development principles and experience working in an Agile software development environment (e.g.prioritizing and negotiating trade-off options)

  • Familiarity with Atlassian product suite (e.g. JIRA, Confluence)


Nice to have(s) but not required…

  • Proficiency in SQL and/or other programming languages (e.g. SAS, Python or R)
  • Familiarity with data standardization ontologies including medical diagnosis and procedure coding vocabularies (e.g. UMLS, CPT, SNOMED, ICD-9/-10)  

  • Familiarity with analytics concepts such as databases, programming, statistical modeling, machine learning, data visualization

  • Clinical Research domain experience

  • Experience in leading business process re-engineering efforts for at least one software project.



Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform.


Medidata’s solutions have powered over 14,000 clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.



Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. 

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